Privacy Policy

Last updated: April 2025

1. Introduction

Welcome to Broxi's Privacy Policy. Your privacy is critically important to us. This policy outlines how we collect, use, protect, and process your personal information when you use our AI Agent Creation Platform and related services.

By accessing or using Broxi's services, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

  • Account Information: Name, email address, company details, and other information provided during registration
  • Usage Data: Interactions with our platform, features used, and preferences
  • Device Information: Device type, operating system, browser type, IP address, and unique device identifiers
  • AI Agent Data: Data used to train or operate your AI agents
  • Communication Data: Information shared when contacting our support team or participating in surveys
  • Payment Information: Billing details and transaction history for premium services

3. How We Use Your Information

We use the collected information for the following purposes:

  • Service Provision: To deliver, maintain, and improve our platform and services
  • Personalization: To customize your experience and provide relevant content
  • Communication: To respond to inquiries, provide support, and send important updates
  • Security: To protect our platform, users, and prevent unauthorized access
  • Analytics: To analyze usage patterns and optimize platform performance
  • Compliance: To comply with legal obligations and enforce our terms

4. Data Protection

We implement robust security measures to protect your information:

  • Encryption: End-to-end encryption for data in transit and at rest
  • Access Controls: Strict authentication and authorization procedures
  • Regular Audits: Ongoing security assessments and vulnerability testing
  • Employee Training: Comprehensive security training for all staff
  • Data Minimization: Collecting only necessary information for specified purposes

While no system is 100% secure, we continuously work to improve our security practices to protect your data.

5. Data Sharing and Disclosure

We may share your information with:

  • Service Providers: Third parties that help us deliver our services
  • Business Partners: Companies we collaborate with to offer integrated services
  • Legal Requirements: When required by law, regulation, or legal process
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

6. Your Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate data
  • Deletion: Request deletion of your data under certain circumstances
  • Restriction: Limit processing of your data
  • Portability: Receive your data in a structured, machine-readable format
  • Objection: Object to processing of your data

To exercise these rights, please contact us using the information provided below.

7. Cookies and Similar Technologies

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and deliver personalized content. You can manage your cookie preferences through your browser settings.

8. International Data Transfers

Your information may be transferred and processed in countries outside your residence. We ensure appropriate safeguards are in place to protect your data during such transfers.

9. Data Retention

We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

10. Children's Privacy

Our services are not directed to individuals under 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes through our platform or via email.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: privacy@broxi.ai

Address: GuidenAI Inc., 50 California St - Suite 1500, San Francisco, CA 94111