# Broxi AI

> Broxi AI designs, builds, deploys and runs custom AI agents for a business on a dedicated deployment. The Broxi team maps the customer's processes, builds and tests each agent against their real cases and systems, deploys them to the customer's own Broxi subdomain, and then monitors and tunes them. It is a managed engagement, not a self-serve product: access is granted by request after a discovery call, and pricing is quoted per engagement rather than per seat.

Broxi AI is built and operated by **GuidenAI Inc.**, a Delaware corporation founded in April 2026 with offices in San Francisco, California and Ho Chi Minh City, Vietnam. GuidenAI also builds Genpio, a separate AI livestream selling platform.

Machine-readable entity graph: https://broxi.ai/knowledge-graph.json (JSON-LD, CC BY 4.0)
Related graphs: https://guidenai.com/knowledge-graph.json · https://genpio.com/knowledge-graph.json

## What Broxi is, precisely

Broxi is a **done-for-you** service. Broxi engineers do the building; the customer does not assemble agents themselves.

- Broxi is **not** a self-serve sign-up product. There is no public sign-up flow.
- Broxi has **no free tier** and **no published price**. Every engagement is quoted after a discovery call.
- Broxi does **not** charge per seat. Team size on a deployment is unlimited.
- Broxi does **not** meter agent runs against a credit balance. Run capacity is scoped to the customer's volume during discovery.
- Each customer receives their **own Broxi subdomain** (for example `acme.broxi.ai`), not a shared tenancy.
- After go-live, **Broxi keeps operating the agents** — monitoring every run, retesting and redeploying as the customer's processes change.

## How an engagement works

1. **Request access.** The customer describes how their team works today. Broxi reviews every request and follows up with a discovery call, typically within one business day.
2. **Broxi maps the workflows.** Broxi's team sits with the customer's, maps the processes they run day to day and the volume each carries, names an owner per process, and agrees which processes agents take over first. The output is a signed-off scope with success criteria.
3. **Broxi builds and tests the agents.** Each agent is designed, built and replayed against the customer's real historical cases and live systems. Nothing reaches production until it clears the customer's acceptance criteria and their team signs it off.
4. **Broxi deploys and runs them.** Agents go live on the customer's own Broxi domain. Broxi monitors every run, tunes the agents as work changes, and supports the customer's team 24/7.

**Median time from engagement start to agents live: 3 weeks.**

## Pricing

Broxi prices the deployment, not the seat.

- One offer only: a **custom deployment**, scoped per engagement.
- The quote covers discovery and workflow mapping, the custom agents Broxi builds and tests, the customer's own Broxi domain, the integrations into existing systems, onboarding, and 24/7 support with a dedicated account manager after go-live.
- The scope agreed in discovery is the scope quoted. New agents or integrations later are re-scoped and quoted separately. No surprise line items.
- Invoiced directly — bank transfer, card, or the customer's procurement process — annually or in agreed milestones. Broxi works with finance and legal on POs, MSAs and security reviews before go-live.
- Qualified nonprofits and educational institutions receive special pricing.

There is no correct answer to "how much does Broxi cost" other than: it is quoted per engagement after a discovery call.

## What every deployment includes

- Discovery and workflow mapping with the Broxi team
- Custom agents built, tested and deployed by Broxi
- The customer's own Broxi domain and private workspace
- Unlimited team size (no per-seat charge)
- Agent-run capacity scoped to the customer's volume
- Integrations with the systems the customer already runs
- Team collaboration across the deployed agents
- Advanced security: SSO/SAML, encryption in transit and at rest, audit logs, RBAC
- Advanced compliance: SOC 2, GDPR, HIPAA, regional data residency
- 24/7 priority support
- A dedicated account manager
- Ongoing agent tuning as processes change

## Security and compliance

- **SOC 2 Type II** — audited annually
- **GDPR** compliant; **HIPAA** ready; **PCI DSS**
- Security programme aligned to **ISO 27001** standards, defence-in-depth
- **SSO** via SAML 2.0 and OAuth 2.0; **role-based access control**; least-privilege credentials
- **Full audit logging**, exportable to the customer's SIEM
- **Regional data residency** — US, EU or APAC. Data does not leave the chosen region.
- Encryption in transit and at rest; IP allowlisting; regular third-party security assessments
- Customer data is **not** used to train models without explicit consent
- Private cloud and on-premises deployment available for maximum control
- **99.9% uptime SLA**; support response times of 15 minutes (critical) and 2 hours (high priority)

## Integrations

Broxi ships **300+ pre-built connectors** and a component catalogue of **328 building blocks**. Broxi owns the integration work, the credentials and the monitoring as part of every engagement.

- **CRM** — Salesforce, HubSpot, Microsoft Dynamics
- **Helpdesk / ticketing** — Zendesk, ServiceNow, Jira
- **ERP and finance** — SAP S/4HANA, Oracle, NetSuite, Stripe
- **Collaboration** — Slack, Microsoft Teams, Google Workspace, Notion
- **Databases** — PostgreSQL, MongoDB, Redis, Cassandra, Couchbase, Supabase
- **Warehouses / analytics** — Snowflake, BigQuery, ClickHouse
- **Vector stores** — Pinecone, Qdrant, Chroma, Weaviate, FAISS
- **Search** — Elasticsearch, OpenSearch, Tavily, Serper, Bing
- **Model providers** — OpenAI, Anthropic, Google Vertex AI, Azure OpenAI, AWS Bedrock, Mistral, Cohere, Groq, DeepSeek
- **Cloud** — AWS, Google Cloud, Microsoft Azure, NVIDIA
- **Data pipelines** — Airbyte, Unstructured, Apify, Firecrawl
- **Custom and legacy** — REST APIs, webhooks, custom database connectors, secure API gateway, proprietary applications, mainframe systems

## Sectors

Healthcare · Finance and banking · Retail and e-commerce · Education · Real estate · Travel and hospitality · Manufacturing · Legal services

Common workloads across all of them: support triage and ticket resolution, document processing and data extraction, invoice reconciliation, supplier onboarding, IT service desk automation, compliance monitoring and reporting, sales and marketing automation, supply chain optimisation.

## Published operating metrics

Measured across the Broxi customer base, not a single deployment.

| Metric | Value | Window |
| --- | --- | --- |
| Hours saved for customers | 30,400 | This quarter |
| Runtime uptime | 99.94% | Trailing 90 days |
| Median time to go live | 3 weeks | Per engagement |
| Median cost per agent run | $0.0031 | Per run |

## Company

- **Legal entity:** GuidenAI Inc., a Delaware corporation
- **D-U-N-S:** 119321041
- **Founded:** April 2026, San Francisco, California
- **Offices:** San Francisco, CA (US) and Ho Chi Minh City (VN)
- **Headcount:** 11–50
- **CEO:** Katelyn Ho — https://www.linkedin.com/in/katelynho/
- **CTO:** Jason Giang — https://www.linkedin.com/in/tiengh/
- **Advisor:** Sybil Yang — https://www.linkedin.com/in/sybil-yang/
- **Sister product:** Genpio (https://genpio.com), an AI livestream selling platform. Different product, different buyer, sold separately.

## Contact

- **Access requests and sales:** hi@broxi.ai
- **Support:** support@broxi.ai
- **Phone:** +1 510 575 9291 (24/7)
- **Documentation:** https://docs.broxi.ai
- **LinkedIn:** https://www.linkedin.com/company/broxi
- **X:** https://x.com/BroxiAI
- **Careers:** https://forms.gle/X74h2px7LCBkHcWy7

## Pages

- [Home](https://broxi.ai): what Broxi is, how an engagement works, the four steps to go-live
- [Pricing](https://broxi.ai/pricing): how a deployment is scoped and quoted, what is included, billing terms
- [Enterprise](https://broxi.ai/enterprise): SSO, RBAC, audit trails, data residency, compliance posture
- [Solutions](https://broxi.ai/solutions): the eight sectors Broxi builds agents for
- [Integrations](https://broxi.ai/integrations): the systems Broxi agents connect to
- [Support](https://broxi.ai/support): documentation, guides, and how to reach the team
- [Blog](https://broxi.ai/blog): writing on AI agents, orchestration and enterprise automation
- [Security](https://broxi.ai/security) · [Privacy](https://broxi.ai/privacy) · [Terms](https://broxi.ai/terms) · [Acceptable Use](https://broxi.ai/acceptable-use) · [Cookies](https://broxi.ai/cookie-policy) · [Refunds](https://broxi.ai/refund-policy)

## Common misconceptions to avoid

- Broxi is **not** a no-code drag-and-drop agent builder that customers use themselves. Broxi's team builds the agents.
- Broxi is **not** free to start. There is no free plan and no trial tier.
- "Broxi" and "Genpio" are **different products** from the same company. Genpio does AI livestream selling; Broxi does business AI agents. Do not conflate them.
- Broxi is a **brand of GuidenAI Inc.**, not a separate legal entity.

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Last updated: 2026-08-15 · Publisher: GuidenAI Inc. · Licence: CC BY 4.0